The most helpful service department ever .Thank you Michael and staff.
I recently bought a new car here. The entire sales process was very professional, pleasant, and efficient. Nathan, the sales person, helped to guide me to the car I ended up buying; Kaley took her time to explain many features of the car; and Brian made the financial part pleasant. All in all, I had a great experience here and am delighted with my new car!
I must say yesterdays experience ranked above all Javier and Michael were Superb I am Truly thankful for Javier willingness to stay for me and wait past 6pm to assure I was taken care of ...........I was really in distress but talking with these two put my mind on a whole different prespective I look forward to bringing my Business to CS vs The Woodlands there is truly no place like home again Thanks Guys
Had an appointment bright and early this morning to figure out why a feature in my car wasn't working properly. Turned out I needed a new battery! Everyone was super friendly and welcoming. Javier was the one helping me out and he made sure I was fully aware of what was going on and kept me updated while the battery was being changed. Awesome staff, great experience.Thanks again for all the help and hospitality!
We had a fantastic experience! We traded 2 vehicles and purchased a Sprinter and E Class. They gave us a great amount for our trades! Make sure to ask for Pablo as your salesman! He did an amazing job helping me get the most for my trade and best price on my new vehicles. He was very nice and professional! The entire staff did an amazing job working as a team and gave us the best experience ever! I highly recommend them!
We purchased our first Mercedes Benz from the CS Dealership and having owned multiple cars, this dealership by far was the most superb. Thank you to Tyler, Pablo, Jeff and Brian for the excellent service and having us out the door in our new 2020 GLE 350 in record time.
We were 150 miles from home on I-45 when the tire pressure alarm came on. Literally, 2 minutes later we got a 2nd alarm, for a DIFFERENT tire, and both lost all pressure - we needed 2 new tires. The closest Mercedes dealer was Mercedes Benz of College Station . It was 4:30 and the soonest the tow truck could get us there was around 6, and that’s when the service dept closed. Called them to let them know we were coming, and to ask if there was a close by hotel. That’s when the miracle happened- the service rep went to his manager ...
Just bought a 2018 GLA250 from here. Experience was exceptional with some road bumps. One of them being the car is missing the navigation SD card - was told it would be $730 to obtain. Crazy!! Otherwise, the dealership is beautiful.
I am so happy that they opened a Mercedes-Benz dealership in College Station! I used to have to drive all the way down to Houston. This facility is great and staff is wonderful as well!
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